Over the years,
we have developed a deep understanding of the various members
of the value chain. In particular, we have conducted research
amongst resellers, wholesalers and distributors, product managers,
branch managers, operations managers, order processing staff and many more.
We have talked to them using a variety of
qualitative and quantitative methodologies, including telephone
and face-to-face interviews, self-completion questionnaires,
mystery shopping exercises and others.
For example, Asia Insight is well-equipped
to customise and conduct various Mystery Shopping programmes for you.
We conduct such programmes across 14 countries in the Pacific region on a regular basis.
Types of Mystery Shopping studies we regularly